FERVOUR CRAFTS

  1. Refund Policy
    Eligibility:
    To be eligible for a refund, you must return the product within [x] days from the date of purchase.
    The product must be unused, in its original packaging, and with all tags intact.
    Refund Process:
    If the product qualifies for a refund, the refund will be processed to your original payment method within [x] days.
    For cash on delivery (COD) payments, the refund will be issued via bank transfer or store credit.
    Non-Refundable Items:
    Certain items such as hygiene products, intimate wear, or gift cards may be non-refundable.
    Processing Fees:
    In some cases, a processing fee may be deducted from the refund amount.
  2. Return Policy
    Eligibility:
    You must submit a return request within [x] days of receiving the product.
    Returns are accepted only if the product is damaged, defective, or an incorrect item was received.
    Return Process:
    To return an item, it must be sent back unused, in its original packaging, with tags intact.
    Return shipping fees are the responsibility of the customer, unless the product is